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We are open for business. Our showrooms and external forecourts are open inline with the latest government guidelines. If you would like book an appointment then please click on the link below and contact our team. You don't need to make an appointment however one is preferred.
Click here to see contact details for all Hayselden locations
We are continuing to provide a contact free Click and Collect Sales Service for all our customers.
We have a range of digital channels & tools available to enable us to show you any vehicle we have on site. We can arrange a personal video tour or send you a personalised video of the car showing you all the features and any further information you would like. We can then arrange an unaccompanied test drive in a fully sanitised vehicle if required.
Our virtual showroom allows you to take a tour of the car you are interested in viewing in the comfort and safety of your own home and gives you the opportunity to ask the questions that are most important to you so you have complete confidence in your purchase.
All you have to do is call or email us with your contact details and we will call you back to set up a video conference through Zoom, Teams, Skype, FaceTime or WhatsApp Video. We are currently offering appointments between 9:00am and 4:00pm Monday to Saturday.
Our website, email and social media channels are always open and will continue to provide the class leading customer experience you have come to expect.
Our Service & Aftersales remain open as normal for servicing and repairs. Social distancing measures, an appointment-only system, protective screens at our service desks as well as cashless payments have been in place for many months now.
Step 1
Call or email the location you wish to make an appointment to visit with your contact details.
Click here to see contact details for all Hayselden locations
Step 1
Call or email the location you wish to make a virtual visit with your contact details.
Click here to see contact details for all Hayselden locations
Step 2
One of the team will call you to setup a zoom call.
Step 3
You will receive and email invite for the appointment. The email will contain the link you need to join the zoom call.
Step 4
Click on the link a few minutes before the appointment and a member of our team will be waiting to help you.
Are your Showrooms open?
Yes, all of our sales showrooms are open and you can visit in line with the latest government guidelines.
Do I need an Appointment to visit the Sales Showroom?
No, you don't need an appointment but one is preferred.
Are you still providing Reserve online and Click and Collect?
Yes, This hasn't changed. We appreciate that many of our customers may not be able to make it to the showroom.
Do you need to see me on the video conference call?
Zoom offers a one-way connection, there’s no need to be shy as you will be able to see us, and we will be able to hear you.
What if I don’t want to use a video conference call?
Just let the team know when you speak to them. They can arrange for a personal video of the car to be made and sent over for you to view at your convenience. Then if you have any questions you can give them a call back.
Is it safe for your team to be working in the showrooms?
Staying safe at work is our number one priority which is why we have adapted our Virtual Showroom with stringent safety measures that exceed official requirements in order to ensure the safety and welfare of our team.
When can I book an Appointment?
Appointments are available between 9:00am and 5:00pm Monday to Saturday.
How do I book an appointment?
Call or email the location you wish to make an appointment for with you contact details. One of our team will then call you back to book your appointment
If I like the car can I place an order?
Yes you can and the team will be able to talk you through this during your appointment. The finance application and payment process is electronic.
If I buy a car, can I pick it up or will you deliver it to my home?
Yes we can deliver your car to your home backed up by our ‘Clean Delivery Promise’. For more information ask the sales representative.
Whilst we are still operating under COVID-19 restrictions, it is important to us that our customers and colleagues remain safe and well. As a result, some of our normal practices have been adapted to adhere to social distancing guidelines and provide you with a contact- free delivery service.
What to expect on the day your new vehicle is delivered.
If you have any questions at all, please don’t hesitate to contact us.
If you have an MOT due please click on the link below to read what will happen if your car, van or motorcycle’s MOT due date is on or after 30 March 2020, including what you need to do to keep your vehicle safe to drive.
Coronavirus (COVID-19): MOTs for cars, vans and motorcycles due from 30 March 2020